Skip to main content
    QR Rx for Surgeons

    QR Rx · general surgery

    The Procedure Ends.
    The Relationship Shouldn't.

    Send every patient home with your clinic in their pocket.

    Introductory offer
    See What Your Patient Sees

    Free for design partners. No card, no contract.

    HIPAA compliant · BAA on signup · encrypted at rest and in transit
    Why surgical recovery is the whole experience
    1 in 4
    Surgical patients have a post-op question they don't ask. The 'is this normal' anxiety becomes the 2am callback.
    5×
    Cheaper to keep an existing patient than to win a new one. RevenueWell.
    75%
    Into recovery is when QR Rx sends the review request, timed to the peak-end moment patients remember. Peak-end rule, Kahneman & Redelmeier.

    Trusted by general surgery practices building modern aftercare into every recovery. Shaped by hundreds of surgeon conversations and peer-reviewed recovery research.

    HIPAA Compliant
    BAA Available
    256-bit Encryption
    No App Required

    See QR Rx in Action

    Care plan creation to patient's phone in 20 seconds.

    Discharge papers shouldn't be a paper handout. They should be a plan.

    How it works

    Three steps from OR to back to work.

    01

    Pick a surgical template or import your own

    30+ surgical templates

    Pick from 30+ surgical templates: hernia repair, lap chole, appendectomy, colon resection, breast biopsy, thyroidectomy. Or drop in your own protocol PDF.

    02

    Customize wound care and return to work

    20s average

    Edit instructions, prescriptions, milestones, activity rules, and return-to-work timing. Your colors and logo are automatic.

    03

    Patient scans QR, follows the plan

    0 downloads

    Hand them a printed QR card at discharge or send to their phone. Opens in any browser. No app, no account, no password to remember after anesthesia.

    Patient View

    What your general surgery patient sees.

    Two ways to deliver the same care plan: scanned on a phone or handed to them at discharge. Branded, accessible, and built for recovery, not check-ins.

    9:41

    Riverside Surgical Group

    Hi Anika.

    Procedure: Gallbladder Removal

    Dr. Marcus Bell, MD created this custom care plan for you

    Tap to continue

    Powered by QR Rx

    Clear Aesthetic Studio
    Dr. Mila Rousseau, MD(415) 881-7402
    Patient PIN716-230
    Plan IDQX7K-2M9P-4N6RIssuedApril 15, 2026
    Care plan for
    Kate Alvarez
    Procedure
    Lip Filler
    Recovery window
    14 days
    Recovery guide
    Day 0-2Early care
    Ice in short intervals
    Cold pack wrapped in cloth, 10 minutes on, 10 off, for the first 2 to 4 hours.
    Hands off
    Do not rub, massage, or press the lips for 48 hours. Skip lipstick and lip balm for 12 hours.
    Day 3-7Healing check
    Swelling resolves
    Most swelling is gone by day 5. Bruises can be covered with makeup after 12 hours.
    Day 8-14Later care
    Final result
    Filler fully integrates by day 14. A touch-up can be scheduled if you'd like to refine the result.
    Medications
    MedicationDirections
    Clinic medication planPatient specific
    Follow the prescription label and your treating clinician's written directions.
    Contact the clinic before changing any medication.
    Milestones
    Day 2
    Peak swelling
    Day 7
    Swelling resolves
    Day 14
    Final result
    When to call us
    Call right away
    Any of these signs need attention
    Blanching
    skin turning white or dusky around lips
    Vision changes
    any visual disturbance, call immediately
    Severe pain
    disproportionate pain with discoloration
    Call Clear Aesthetic Studio(415) 881-7402
    Clear Aesthetic Studio·(415) 881-7402
    Powered by QR Rx
    Cura · The 11pm questions

    The five questions every general surgery patient asks at 11pm.

    These are the real questions Cura answers when your front desk is closed. Each one is grounded in your verified protocols and tagged to where the patient is in recovery.

    When can I lift my kids again?

    Lifting over 10 lb is off the table for 4 to 6 weeks after most abdominal surgeries. Hernia repair is on the longer end. Reaching, twisting, and bending are also limited.

    Verified by your clinic
    Week 4 to 6
    Is the incision supposed to look this red?

    A pink halo around the incision through week 2 is typical. Spreading redness with warmth, drainage, or fever is not; send a photo through this thread tonight.

    Verified by your clinic
    Week 1 to 2
    Why is my bowel routine off?

    Constipation after anesthesia and pain medication is typical for the first week. Walk daily, drink water, add a stool softener if your provider approved. Resolves by week 2.

    Verified by your clinic
    Week 1
    When can I shower?

    Most laparoscopic incisions allow showers at day 2 once dressings are off. Keep the area gently rinsed, pat dry. No baths or pools for 2 weeks.

    Verified by your clinic
    Day 2
    Can I drive yet?

    Off pain medication and able to slam the brake without hesitation is the bar, typically day 7 to 14. Highway driving waits until you can comfortably turn in your seat.

    Verified by your clinic
    Week 1 to 2

    Every answer is clinic-verified. Cura never invents a medication.

    The Science of Peak Relief

    The 5-star moment lands the day they feel normal again.

    The peak-end rule (Kahneman, Redelmeier): patients remember a recovery by its emotional peak, not its full length. QR Rx fires the review prompt at 75% of the recovery window, when patients feel the result first hand.

    01·Hernia repair

    “Lifting the kid again.”

    Week 4 of 6
    02·Lap chole

    “Whole meal, no flare.”

    Week 2 of 3
    03·Appendectomy

    “Real food, no caution.”

    Day 8 of 12
    04·Breast biopsy

    “Bandage off, scar barely there.”

    Week 3 of 4
    05·Thyroidectomy

    “Voice back to where it was.”

    Week 4 of 6
    06·Colon resection

    “First normal meal in months.”

    Week 4 of 6
    Why general surgery

    Built around the three things that drive surgical outcomes.

    Discharge papers shouldn't be a one-page handout. They should be a plan that holds through the whole recovery.

    01 · Wound care

    Wound care that actually gets done.

    Day-by-day instructions with photos of normal vs. abnormal healing. Patients see what's expected at each stage. Your infection rate stays low. The 'is this normal' calls drop.

    02 · Activity restrictions

    Yes to walking. No to lifting.

    Day-by-day rules in plain English: when patients can sit, stand, lift, drive, exercise. They stop calling to ask. Compliance goes up.

    03 · Return to work

    When can I go back?

    The plan shows the return-to-work date for each procedure, set by you. Patients see the date and the conditions. They stop calling on day three. Your call burden drops.

    The cost of doing nothing

    What you lose every time recovery isn't clear.

    Numbers based on industry averages for a general surgery practice. Yours will vary by case mix.

    1 in 4
    Surgical patients have a post-op question they don't ask. Anxiety becomes the 2am callback.
    3-4×
    More 'when can I work' calls when activity restrictions aren't in writing. Front desk pays the price.
    5×
    Cheaper to keep an existing patient than to win a new one. RevenueWell.
    The evidence

    Structured aftercare isn't a nicety. It's where outcomes and retention are decided.

    The days after a procedure are when patients forget instructions, drift from the plan, and quietly decide whether to come back. The literature on recall, adherence, and retention is consistent, and it points to the same intervention: timely, structured follow-up.

    40–80%1

    of the medical information a patient is given is forgotten almost immediately, and nearly half of what they do retain is recalled incorrectly.

    78%2

    of patients leave with an incomplete understanding of their care and discharge instructions, and most don't realize it.

    30–85%3

    more profit follows from improving customer retention by just 5%. Retention compounds, and the post-procedure window is where it's kept or lost.

    Why it works

    A day-aware care plan closes the recall gap, the patient has the right instruction at the right stage instead of a sheet they lost on day one. It keeps them engaged through the window where complications actually appear, and it gives your team a record of who is on track and who isn't, without anyone making a single phone call.

    Clinical proof point

    It reads what the patient reports, and flags your team

    When a patient checks in with a symptom, the system recognizes whether it matches a known warning pattern for that procedure at that stage, and quietly surfaces them to your in-app inbox with a short, clinic-facing reason. It is a heads-up, not a diagnosis, connecting the dots so your team decides the next move, before it becomes an after-hours call.

    Non-diagnostic by design. The clinic always decides.

    Sources
    1. 1.Kessels RPC. Patients' memory for medical information. J R Soc Med. 2003;96(5):219–222.
    2. 2.Engel KG, Heisler M, Smith DM, et al. Patient comprehension of emergency department care and instructions: are patients aware of when they do not understand? Ann Emerg Med. 2009;53(4):454–461.
    3. 3.Reichheld FF, Sasser WE. Zero Defections: Quality Comes to Services. Harvard Business Review. 1990;68(5):105–111.
    ROI Calculator

    See what QR Rx is worth to your practice.

    Adjust the numbers. Watch the math.

    40
    $2,500
    $
    12-Month ROI
    77.5x
    on annual QR Rx cost
    Annual revenue gain
    $72,500
    rebookings × your average procedure value
    Rebookings / yr
    29
    6 in 100 procedures, driven by aftercare touchpoints
    Staff time saved
    120 hrs
    $4,200 saved at $35/hr · 15 min per patient deflected by Cura
    Annual QR Rx cost$990

    Modeled estimate. Conservative assumptions: 6 in 100 procedures convert to a rebooking via aftercare touchpoints, 15 min saved per patient on deflected callbacks, $35/hr staff cost. Industry comparables run higher: aesthetic loyalty programs see 20-30% repeat-visit lift, dental recall reminder systems see 15-25%, reactivation email campaigns see 3-8% per send compounded across touchpoints. Your numbers will vary by specialty and implementation.

    Patients don't disappear after recovery.

    Three automated touchpoints keep recovered patients warm. Built into every plan, no extra cost.

    90 days

    How is your recovery going?

    Re-opens the conversation. The earliest moment they consider you for their next procedure.

    180 days

    Time for a check-in.

    Auto-personalized to their original procedure type. Drives second-procedure inquiries.

    365 days

    Annual reminder.

    Lands in the inbox the week of their original visit. Owns the recall window most clinics never schedule.

    Modeled retention impact based on conservative aftercare-engagement assumptions. Methodology details available.

    Compared to what you have

    QR Rx vs. the patchwork stack.

    Most clinics run aftercare across email templates, a CRM, a review tool, and a clipboard. Here is what each layer costs you in time, leakage, and missed revenue.

    Email + clipboardGeneric CRMQR Rx
    Branded recovery planStatic PDFGeneric emailDay-aware, procedure-aware
    Patient Q&AFront desk callFAQ pageCura, 24/7, clinic-verified
    Review timingAt dischargeManual SMS75% of recovery (peak-end)
    Outcomes dataNoneNoneCross-clinic benchmarks
    Team accountsPer-seat pricingPer-seat pricingUnlimited
    HIPAA + BAADIYSometimesBy architecture

    Comparison reflects the typical stack a cash-pay specialty practice runs today. Tool capabilities vary; check each vendor for current feature set.

    Introductory offerQR Rx
    We build your launch profile with you. Start to finish.

    We design your branded recovery portal, your logo, your colors, starter care plan templates, build it, and hand you the keys. This launch assistance is part of design-partner onboarding. Delivered within 1 business day. All we need is three details.

    Portal delivered within 1 business day. No payment until you have seen it.

    We are building this with a handful of clinics.

    Accepted design partners do not pay. Create a workspace to evaluate QR Rx, then run it with real patients and tell us what your clinic needs. No card or contract.

    Request Design Partner Access

    Unlimited care plans · HIPAA-compliant infrastructure · Your branding on every patient page

    Frequently asked

    General Surgery questions, answered straight.

    Will my patients actually use a QR code?
    Most adults have used a QR code at a restaurant or pharmacy in the last six months. They point a phone, type their date of birth, and the plan is on screen in ten seconds. The few who can't get the printed version too.
    Does it work with ModMed, Athena, or Epic?
    ModMed is in our pilot program. Athena, Epic, eClinicalWorks, and other systems can use SMART on FHIR where supported or a QR Rx-approved secure webhook, CSV upload, or self-intake link.
    How does it handle wound care?
    Day-by-day instructions with photos of normal vs. abnormal healing. Patients see what's expected at each stage. Infection rate stays low. The 'is this normal' calls drop.
    What about return-to-work timing?
    The plan shows the return-to-work date for each procedure, set by you. Patients see when they can sit, stand, lift, drive. They stop calling on day three.
    Is QR Rx HIPAA compliant?
    Yes. BAA at signup. PHI encrypted in transit and at rest. Every view logged. Patients verify with QR plus PIN plus date of birth.
    What if a patient calls anyway?
    That's the goal. The 'is this normal' calls drop. The calls that do come in are real ones: signs of infection, real bleeding, fevers.
    How long does setup take?
    Under five minutes for the first care plan. Fifteen for the practice (logo, brand color, team, PMS link, starter templates). Most surgical practices send their first plan on day one.
    Can I customize my surgical protocol?
    Every template is yours to edit. Instructions, prescriptions, milestones, wound care steps, return-to-work timing. Already have your protocols? Drop them in.
    What about a patient without a smartphone?
    Hand them the printed plan. Same content, same instructions, same emergency number.
    What does it cost?
    Nothing. We are picking a small group of clinics to build QR Rx with, and design partners do not pay. No card, no contract, nothing to cancel.

    The OR is the easy part. Make sure the recovery isn't the hard part.

    Free for design partners. Unlimited care plans. Built for general surgery.

    HIPAA CompliantBAA Available256-bit EncryptionNo App Required
    Become a Design Partner